TESTIMONIALS

TESTIMONIALS

See what our customers have to say.


"Aloha Mr. Waki,
I have used your management services at Shore to Shore for my rental property in Iao Parkside for about 8 years.
During that time I have received good service from all your staff, but one person in particular has been outstanding, Shanna Souza. Not only is she always courteous and attentive to whatever is my issue but she resolves the issue in remarkable time. Never do I have to wonder when she will get back to me. You probably already know that she is a gem, but I felt that I needed to tell you how she has treated me. Because of her service I would recommend your company to anyone. Mahalo,"
— Elaine Eisenstadt
“Phone messages are promptly returned, knowledgeable, easy to understand, pleasant voice easy to get a hold of, no phone tags, no problems just no tenants.”

— Allen
“Aloha. I have been with you for around five years now. I like the job that you are doing, Keep up the good work. Thanks.”

— Bruce
“My brother and I have been clients of Shore to Shore Realty since March 2010. Although it’s only been 4 months, we have received outstanding services from this company. Before we could rent our home, there was a lot of work that had to be done to get it “rent ready”, i.e. painting, patching, replacing household items, carpets, draperies, cabinets, wash tubs, hauling away trash, and etc. Shore to Shore handled everything from getting the contractor and overseeing the projects to completion in a professional manner. Every dollar and replaced items were accounted for in the statements that were sent to us in a timely manner. When they got the place “rent ready”, they found an outstanding tenant in less than 2 weeks.
In the month of May, our rental income was less than our expenses. Instead of not giving us a check for that month, they dispersed the expenses over a 3 month period so we could continue receiving an income check. By contract, they didn’t have to do that. But these are some of the things they do that we are very appreciative of.”

— Charles & Mitch Araki
“I have used the services of Shore to Shore Realty as my condo rental agent for over 20 years, starting from its inception when it consisted solely of Nobu Agena and his assistant. Through these many years and the growth that Shore to Shore has experienced, I have received nothing short of honest, prompt and courteous service from every member of their staff. I cannot recommend them highly enough.”

— Ronald Baxter
“I am very happy & satisfied w/ your services for the past 10 years. You have a very efficient & caring staff who keeps me very well informed. If I have another rental investment on Maui, I will definitely contact you to be my agent.”

— Richard & Pat Iha
“I have had Shore to Shore Realty manage my property for a year and half now. I find that they run their company in a very professional way.
My payments to me for my rental are always on time. Should there need to be repairs on my unit, they keep me informed of the situation and take care of the repairs for me. I do not need to find a plumber or an electrician etc. It is all taken care of by Shore to Shore Realty.
I am very pleased with this rental management company managing my unit and will continue to use them for as long as possible.”

— Godfrey Mau
“When I needed to rent an apartment that was clean, centrally located, affordable and with month to month lease terms, the staff at Shore to Shore Realty was there to help. I was introduced to their Property Rental Manager whom presented me with a listing of several places to look at and choose from, within minutes after my initial request. Thank you Shore to Shore Realty.”

— Joe Talon
“We recommend Shore to Shore Realty and Management for all of your real estate needs. After using two other real estate firms in the past with no success we were pleased when Shore to Shore Realty had our house listed, viewed and sold within a couple of weeks! After using them for real estate management we were pleasantly surprised with their ability to sell our home so quickly. The staff and management were honest, experienced, and kept us in the loop throughout the entire process. We are very satisfied with both their support and skills in managing our rental and the process of selling our home.”

— Ford & Susan Kawamoto
“I am very satisfied with the services Shore to Shore Realty has provided. Their communications with me has been excellent. I am happy to say that if I have a question, I get an answer very quickly. I place a high value on communications and service that you are providing. I am very satisfied to work with a reputable realty company.”

— Aileen Enos
“You have managed my property very well over 10 years. Thank you. I highly recommend your excellent service to anyone who needs assistance in real estate properties.”

— James C.S. Chou
“Chad is da bomb. When it comes to taking care of our rental he is always on it. That makes for happy tenants and our peace of mind.”

— The Kalaiwaa’s
“It’s been a pleasure to deal with Shore to Shore Realty through the years. The expertise and professionalism is top notch! We don’t have to worry about anything because they have it under control.
We recommend that anyone seeking property management or real estate sales, contact Shore to Shore Realty!”

— Wendy & Alan Isbell
“When my husband & I decided to invest in a condominium, we contacted Shore to Shore Realty. Van Waki was our realtor and he walked us through the whole process from finding the real estate property, to assisting with the loan, and even getting a tenant into our condo. They have been our property management company since the beginning and we are very happy with their service.
The girls in the office are very accommodating and always very friendly. If any problems arise such as a leaky toilet, Chad Saki (Property Manager) notifies us immediately. They can even get a repair person to fix the problem. We highly recommend Shore to Shore Realty for all your real estate needs.”

— Rhonda Kurohara
“I am so happy with our property manager Chad Saki. He’s doing a great job. I don’t have to worry about anything, he takes care of it. I was referred to Shore to Shore Realty from a friend and I am extremely happy with their services.”

— Paul Nishida
“For the few years that we had services with you, we had Chad Saki to take care of our problems with the residence. He was very nice and hope to continue services with him.”

— Elaine Sato
“We have been truly satisfied with the services Shore to Shore Realty has provided for our rental units for over five years. We recommend their services to anyone with rental needs.”

— Alvin Fukunaga
“In 2003, while viewing Maui real estate on the internet, we came upon a multiple listing that caught our interest. Being primary residents of California we sought expert assistance from Chad Saki who represented Shore to Shore Realty. Chad arranged for us to view a number of complementary homes in the neighborhood to ensure that we were well informed on the various options that were available to us. Chad’s efforts reassured us that the house we saw on the internet was the house we wanted and guided us through the purchase procedure. The experience was painless and we are proud owners of a beautiful Kahana Ridge home.
We also own rental property in Kahului and Shore to Shore Realty is our property management service. We’ve found, for peace of mind, that its crucial to have someone you trust to handle your affairs with your best interests in mind. Over the years, the relationship we developed with Shore to Shore Reality reaffirms that we made the right decision.
Shore to Shore Reality … Mahalo for taking care of us.”

— Danny & Mona Chin
“Shore to Shore Realty, Inc is a wonderful business to work with. They are reliable and dependable. When our condos became vacant, they quickly found new tenants. When repair work was needed, they informed us then proceeded with the repairs as quickly as possible. Their staff is always friendly and helpful. We have been with Shore to Shore Realty for many years and will continue to do business with them.”

— Howard & Lynette Kimura
“My family has been utilizing the services of Shore to Shore Realty for several years.
I originally had them manage a couple of houses that were used as rental units. They took care of, and continue to take care of all aspects of managing them, including advertising, screening of prospective renters, inspecting the property and arranging for repairs. If there’s a broken water heater at 2:00 in the morning, they get the call.
A few years ago they assisted me in selling a house. That process went very smoothly, thanks to their help.
My son, who was only 19 years old at the time, purchased a condominium a few years ago with the assistance of Shore to Shore Realty. Chad Saki took the time to help him through the process, including accompanying him to sign all of the documents at closing. That extra attention was not required, but was appreciated.
We will continue to use their services for all of our real estate needs.”

— Hana Kraker
“When my wife and I talked about getting a condo, we were a little hesitant ’cause we were not sure on how to go about it. But when we finally decided, we went to see Al Imamura and we couldn’t have been any happier. Al was very accommodating to our every needs. We told him what our budget was. He worked very hard to find something that was within our budget and that we was happy with. He was with us every step of the way of finding a unit and through getting a loan and through till closing the deal.
When we decided to use the condo as a rental we went to Al and his company Shore to Shore Realty ’cause of the service he gave us. We have been with them the past five years and couldn’t be more happier with our decision. They always let us know before hand if there are repairs to be made so we can decide on who to use for fixing. Shore to Shore staff are very dependable and honest and we are very happy to be associated with them.
Thank you very much Al Imamura and Shore to Shore Realty.”

— Mich and Donna Domingo
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